A WhatsApp interface backed by a complete business system. The project connects customer interactions with insurance services and the tools needed to operate them.
Insurance · WhatsApp · .NET
ABC Polise
Insurance services, connected through WhatsApp.
A customer journey bringing together insurance quotes, identity verification, payment and policy delivery. A dedicated backend, database and administration interface support the conversation.
Customers start in WhatsApp, provide the information needed for a quote and continue through identity verification, payment and policy delivery.
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The engineering behind it
A .NET backend coordinates integrations and business rules. A dedicated database holds application data, while an administration interface gives the team operational visibility.
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One connected delivery
Customer interface, backend services, integrations and deployment are delivered as parts of the same system, with a workflow designed for English, Latvian and Russian speakers.
Let’s build what comes next
Bring us the business challenge.
Tell us what needs to work better, what systems you use and where you want to go. We’ll help define the technical path.